MyDrHank is a telehealth platform that focuses on helping men access prescription options for managing the symptoms of erectile dysfunction without the need for in-person doctor visits.
The platform offers FDA-approved generic versions of ED medications along with a generic option for hair care. Its approach includes medical oversight with the convenience of digital healthcare.
In this review, we’ll examine how the brand fulfills its promises, looking closely at its plan options, consultation process, pricing, and how it compares to other telehealth brands offering similar men’s sexual health support.
About MyDrHank
As per the official website, MyDrHank provides discreet and affordable options for men’s sexual and hair health, with a primary emphasis on sexual health. The brand aims to simplify access to plans by connecting men with licensed U.S. healthcare professionals for online consultations and prescriptions.
The brand’s product range centers around FDA-approved generic medications such as Sildenafil (Generic Viagra®), Tadalafil (Generic Cialis®), Extra Strength Dissolvables, and Daily Tadalafil (Generic Cialis® Daily), a low-dose option designed to maintain readiness continuously without timing doses. It also provides generic Finasteride as a part of its core offerings.
The brand operates through a straightforward three-step process. It begins with a short online health assessment, which a licensed provider subsequently reviews. If it seems appropriate to the providers, they may issue a prescription based on the assessment. Once prescribed, medications are shipped directly to the door in discreet packaging.
MyDrHank Offerings
Prescription-Based Medications
MyDrHank provides access to prescription-based options for sexual concerns, including generics of brands like Viagra and Cialis. One of their main offerings is the Generic of Viagra (Sildenafil), which contains sildenafil citrate, a phosphodiesterase type 5 (PDE5) inhibitor. PDE5 normally breaks down cyclic guanosine monophosphate molecules, which are essential for relaxing the smooth muscle in the penis and enabling blood flow.
Sildenafil increases cGMP levels by inhibiting PDE5, supporting erections in response to sexual stimulation. As per the studies, sildenafil has been shown to potentially improve erectile function in men with ED when taken on demand, usually 30–60 minutes before sexual activity.
Like sildenafil, tadalafil is a PDE5 inhibitor, but it has a longer half-life of approximately 17.5 hours, allowing for effects lasting up to 36 hours. This provides better flexibility and spontaneity in sexual activity. Research suggests that tadalafil is effective for men with erectile concerns.
The platform also gives access to Extra Strength Dissolvables (Sildenafil + Tadalafil). These dissolvable tablets combine the fast-acting effect of sildenafil with the long-lasting effect of tadalafil, and their formulation allows for quicker absorption into the bloodstream.
However, combining PDE5 inhibitors may increase the risk of side effects like hypotension, headaches, dizziness, and visual changes.
As per the official website, the brand provides the Daily Generic Cialis (Tadalafil), which may help you achieve and maintain stronger erections when you need them.
MyDrHank Advantages
Claims To Provide Access To Clinically Backed Options
MyDrHank gives access to FDA-approved generic options, including Sildenafil (Generic Viagra®) and Tadalafil (Generic Cialis®). The platform highlights that these medications are bioequivalent to their branded counterparts, meaning they provide the same active ingredients and therapeutic effects. As per the official website, this could help you benefit from significantly lower costs as compared to their branded versions.
Accessible Online Consultation
MyDrHank offers a practical approach to managing sexual health by providing a free online consultation with U.S.-based licensed doctors. The platform highlights that its medical team will review your information and can prescribe medications such as Generic Viagra® or Generic Cialis® if needed, without requiring an in-person visit, making professional guidance accessible from home. Medications are then shipped discreetly, typically within five business days, in packaging that protects privacy. This combination of free online consultation and private delivery helps you access plans efficiently and confidently, minimizing stress, maintaining confidentiality, and allowing you to manage your sexual health.
MyDrHank Limitation
Lacks Mobile App Experience
MyDrHank does not offer a mobile application, which may limit convenience for people who prefer managing their fitness on the go, as they must rely on a browser interface rather than an optimized, app-based experience. Tasks like prescription refills, receiving real-time notifications, or accessing customer support and educational content may become less seamless.
On the other hand, competitors like Hims and Roman provide app-based platforms that allow people to schedule telehealth consultations, refill prescriptions, track medication history, receive reminders, and access educational resources directly from their smartphones.
The absence of a mobile app may make MyDrHank appear less modern and less user-friendly compared to these competitors, potentially affecting user engagement and retention.
Pros
- Provides FDA-approved medications like Sildenafil (generic Viagra®) and Tadalafil (generic Cialis®).
- Delivers medications directly to your door in discreet packaging.
- Operates as a certified LegitScript pharmacy.
Cons
- Reported issues with customer service responsiveness.
- Some reports of slower-than-expected delivery times.
- Some people report unexpected charges.
MyDrHank Alternatives
Hims
Hims and MyDrHank are both U.S.-based telehealth platforms offering support for sexual health concerns, but they differ significantly in scope, product variety, and user experience.
As per its official website, Hims positions itself as a comprehensive wellness platform, providing not only ED medications but also options for hair care, mental health support, testosterone management, and vitality. Its approach combines multiple aspects of men’s health, offering combination pills like Sex Rx + Multivitamin, Sex Rx + Hair Health, and Hard Mints, alongside medications such as sildenafil and tadalafil. Hims also provides a flexible subscription model with free shipping, regular online consultations, and an app for easy management of prescriptions and care.
On the other hand, MyDrHank focuses almost exclusively on ED support and haircare, offering a streamlined and cost-effective approach. MyDrHank also provides access to generic finasteride through their telehealth platform.
The platform provides generic versions of sildenafil and tadalafil, including daily and extra-strength dissolvable options, at prices starting around $1.66 to $2.08 per dose. The brand also emphasizes simplicity and accessibility by asking to complete a brief online form, connect with a licensed U.S. medical provider for a free consultation, and receive discreet shipping directly to their door. Unlike Hims, the brand does not offer an app or additional wellness services, which makes it a more narrowly focused platform.
Pricing and product variety also distinguish the two brands. Hims offers a wider range of products and combination options, with costs starting from $5.00 to $6.00 per dose for generic medications and higher for multi-benefit pills, whereas MyDrHank keeps its offerings simple and affordable, prioritizing generics to deliver cost savings.
While Hims features some compounded products that are not FDA-approved, MyDrHank’s focus is on generic medications with active ingredients.
Hims offers a holistic wellness platform with multiple health services, flexible subscriptions, and tech-enabled care. MyDrHank focuses on providing straightforward, low-cost, and focused options for ED without additional services or apps.
Ro
Ro positions itself as a comprehensive men’s healthcare platform, offering extensive options covering sexual health, weight management, hair, skin care, and fertility support. The platform provides 100% online consultations, free and discreet shipping, and does not require insurance, making it highly accessible.
Ro’s medical team includes board-certified professionals with experience from prestigious institutions like Stanford and Johns Hopkins, adding credibility to its offerings.
On the other hand, MyDrHank focuses primarily on ED options, specializing in affordable, prescription-based medications delivered directly to your door. It offers a streamlined online process, along with a free consultation and discreet shipping of the medication.
MyDrHank’s offerings include generic Sildenafil (Viagra®), Tadalafil (Cialis®), daily Tadalafil, and extra-strength dissolvable combinations. It also provides access to generic finasteride.
Both brands offer first-time user discounts, with MyDrHank giving 20% off using the code 20FIRST and Ro offering 15% off on the first order if a prescription is provided.
Key differences between the two brands include product range, pricing, and membership size. Ro provides a broader spectrum of healthcare options, including weight loss medications like Ozempic® and Wegovy®, hair regrowth options, and fertility support, whereas MyDrHank concentrates exclusively on ED medications and hair offering.
Ro offers a more comprehensive healthcare platform with a wider variety of services and medical oversight, whereas MyDrHank emphasizes affordability and simplicity for those primarily focused on ED options.
Real User Feedback: MyDrHank
Our evaluation of MyDrHank draws heavily from verified customer feedback on Trustpilot from 2023-2025, where the platform currently holds a 2.6-star rating based on a limited number of 4+ reviews. It highlights recurring issues with both product performance and customer service.
Several users reported receiving products that produced no results. When these users contacted the company for help, responses often focused on selling alternative products rather than addressing the lack of effectiveness or offering refunds. This raised concerns about accountability and consumer satisfaction.
Customer service also emerged as a key area of concern. One review described how a user continued to receive unwanted prescription refills after canceling a subscription. When attempting to resolve the issue, the customer reported being dismissed and made to feel distrusted by staff, an experience that highlights potential lapses in communication and support training.
While the company’s telehealth model offers convenience and discretion, user feedback indicates that the overall experience may not always meet expectations, especially for those seeking responsive support.
Frequently Asked Questions
Yes, MyDrHank offers more than just sexual health options. In addition to generic Viagra (Sildenafil) and Cialis (Tadalafil), the platform also includes generic finasteride as part of its broader men’s hair offerings.
Dosages are generally standardized based on medical guidelines. The initial telemedicine consultation allows discussion of individual needs, but ongoing, highly personalized dosing beyond this stage is not offered.
Support is available during business hours via phone or email for general guidance. However, continuous monitoring or follow-up for side effects is not provided, and you should contact your doctor for medicine side effects or severe reactions.
Conclusion
MyDrHank is focused on men’s sexual health and wellness, offering prescription options through a fully online consultation process. However, there are several limitations and safety considerations that you should consider.
The platform does not provide a mobile app feature, which may reduce convenience for people who prefer managing prescriptions, consultation scheduling, or medication reminders directly from a smartphone.
ED medications as those offered through the platform, like Tadalafil (Cialis®) and Sildenafil, carry well-documented risks. Common side effects include headache, flushing, nasal congestion, back and muscle pain, diarrhea, dizziness, and occasionally abnormal vision. Serious but rare reactions such as priapism (erection lasting four hours or more), sudden vision or hearing loss, chest pain, or fainting may also occur and require immediate medical attention. These products are unsafe with nitrates and may interact with alpha-blockers or other antihypertensives, potentially causing dangerous drops in blood pressure. Customer feedback also raises legitimate concerns about service quality, responsiveness, and product reliability. Reports of ineffective results and poor communication suggest that the customer experience can be inconsistent, which may impact trust and satisfaction. MyDrHank highlights accessibility and discretion in men’s health but may fall short in service depth, technological convenience, and post-purchase support.
- About the Author
- Latest Posts
Alisha Matthew has been a practicing nutritionist since 2016. She holds a master’s degree in nutrition from the University of IOWA. She is a staunch believer in improving the human health index by educating people about nutrition and the importance of nutrition in leading a healthy and happy life. Her long-term goal is to keep educating people on general health and keep herself updated with the latest trends in the field of health.