Mochi Health is centered on structured, medically guided weight management. The brand operates through a membership, emphasizing ongoing oversight rather than one-time interventions.
Its approach frames weight management as a long-term fitness process, supported by individualized plans and regular follow-ups.
The platform’s core offerings include medical evaluations, scheduled virtual visits, nutrition guidance, and access to prescription weight-management options when approved by a provider.
In this review, we examine Mochi Health’s offerings in detail, compare the platform with similar telehealth brands, and assess its key advantages and limitations.
We also review user feedback and reported experiences to provide a balanced view of how the brand performs in practice and where it may be best suited.
About Mochi Health
As per the official website, Mochi Health approaches weight as a complex fitness concern rather than a behavioral shortcoming and builds its model around ongoing, provider-led support. Support is delivered virtually through licensed physicians and registered dietitians, supported by a digital platform that enables consultations, follow-ups, and continuous communication.
The brand primarily operates in the weight management category, while also extending its services into adjacent areas such as wellness and anti-aging, skin and hair support, hormonal care, mental health support, and medication-related nausea management. Its structure is designed to be personalized, with plans personalized to individual fitness needs, lifestyle factors, and response to programs.
According to the official site, Mochi Health provides access to a broad range of prescription options, including both branded and compounded medications.
The brand also offers compounded medications, such as compounded semaglutide and tirzepatide, when a provider determines a customized formulation or dosage is appropriate. These prescriptions are fulfilled through licensed pharmacies and shipped directly to you.
Mochi Health Offerings
Weight Management
Mochi Health gives access to compounded semaglutide and tirzepatide through licensed partner compounding pharmacies if approved. These compounded GLP-1 options are offered at a flat monthly cost of $99 for all doses, while compounded GLP-1/GIP options are available at $199 per month for all doses.
Compounded Semaglutide might aid in managing your appetite by supporting the function of GLP-1. The glucagon-like peptide-1 (GLP-1) receptors are present in brain regions linked to hunger regulation, as well as in the pancreas and gastrointestinal tract. Activation of these receptors influences satiety signaling, slows gastric emptying, and supports glucose-dependent insulin release, shaping how the body responds to food and manages energy intake.
The compounded Tirzepatide mechanism is said to be based on the dual function of glucagon-like peptide-1 (GLP-1) and glucose-dependent insulinotropic polypeptide (GIP) receptors. GIP is released from the small intestine following meals and contributes to insulin signaling and nutrient handling.
Mochi Health Advantages
Board-Certified Physician Network
Mochi Health highlights several physicians as part of its clinical team, including Dr. Katrina Herring, MD who is board certified in Family Medicine, Dr. Misha Syed, MD who is board certified in Family Medicine, Dr. Tom Bledsoe, MD, MPH, FACP who is board certified in Internal Medicine and Dr. Yvonne Robinson Hawkins, MD who is board certified in Family Medicine.
The brand claims that these credentials support the development and management of plans. The brand presents board-certified supervision as a requirement for safe prescribing and ongoing evaluation, not just an optional feature. This helps the platform position its services as clinical care rather than a weight management program without medical oversight.
Ongoing Dietitian Support
The dietitians work across multiple care areas that Mochi Health offers. These include Weight Management, Skincare and Hair Loss, Anti-aging and Wellness, Mental Health, Hormones and Reflux, and Nausea. The brand claims that dietitians review eating patterns, medical conditions, and fitness goals in each of these categories and then help adjust nutrition plans over time. This model is designed to help you make changes that match your situation rather than following a fixed routine.
Mochi Health claims that this support includes regular check-ins, guidance on meal planning, and feedback on dietary habits. The dietitians are presented as available for questions and ongoing adjustments when your lifestyle or plan changes. This is intended to offer accountability and day-to-day support rather than short-term advice.
Mochi Health Limitation
Separate Lab Testing Fees Required
Mochi Health does not include diagnostic tests in its standard membership ($69–$79/mo) or medication pricing ($99/mo compounded GLP-1), requiring new users to purchase initial home lab kits separately at $99–$149. The brand positions these as optional add-ons (alongside lab, genetic, or sleep apnea testing), but lab results are often necessary for weight management, wellness screening, medication eligibility, or dosage adjustments.
As the platform operates as a telehealth service, lab data is a core part of the clinical process. These tests evaluate specific fitness markers such as blood glucose, cholesterol, kidney function, and vitamin or hormone levels.
The fact that Mochi charges separately for this testing means that the total price of care is higher than advertised, and you must plan for additional expenses beyond the base program.
Pros
- Provides access to compounded GLP-1 ($99/mo) and GLP-1/GIP ($199/mo), with no extra shipping or tax fees.
- Offers a monthly membership structure with transparent baseline pricing, starting at $69-79/month.
- Access to its mobile app, which can help with eligibility checks, refill tracking, provider chats, appointments, and billing management.
Cons
- Limited transparency around long-term clinical outcome data.
- Some users report delays in provider response times.
Mochi Health Alternatives
Tuyo Health
Tuyo Health and Mochi Health both operate within the telemedicine weight-management space, but they differ in care structure, medication scope, and pricing design.
As per its official website, Tuyo Health frames weight management as part of a broader, physician-led healthcare model rather than a standalone medication program. Its offerings focus primarily on GLP-1–based formulas, including compounded GLP-1 formulations prescribed through licensed compounding pharmacies, with clear disclosure that these are not FDA-approved and are distinct from branded products such as Wegovy, Ozempic, or Zepbound.
Weight-management care is supported by ongoing provider access, quarterly lab testing, and health-tracking tools intended to guide longer-term clinical decisions. Beyond weight management, Tuyo also provides services in primary care, testosterone therapy, erectile dysfunction, and birth control, strengthening a multi-service care framework.
Pricing is subscription-based, with an Annual Membership priced at $119.99 per year ($9.99 per month), which includes unlimited provider messaging, access to the care team, one free annual consultation, one routine lab exam valued at $99, and discounts on additional labs and primary care visits. Prescription access is supported through a separate Tuyo RX subscription at $20 per month, with medications shipped directly to you.
On the other hand, Mochi Health adopts a more medication-expanded and modular approach to weight management. Its platform supports both FDA-approved medications, including Wegovy and Ozempic(semaglutide), Saxenda / Victoza (liraglutide), Trulicity (dulaglutide), and Rybelsus(oral semaglutide), as well as compounded semaglutide and compounded tirzepatide.
In addition to GLP-1 formulas, Mochi offers non-GLP-1 weight-management options such as Naltrexone, Topiramate, Bupropion, and Orlistat. Its membership starts at $69-$79 per month and includes unlimited access to physicians and registered dietitians, nutrition coaching, and ongoing support. Medications are priced separately, with compounded semaglutide at $99 per month and compounded tirzepatide at $199 per month. The platform also accepts FSA/HSA and emphasizes scalability and accessibility.
Tuyo Health prioritizes structured, lab-supported care with a narrower medication focus and bundled clinical services, positioning weight management within a broader healthcare relationship. On the other hand, Mochi Health emphasizes flexibility, a wide medication catalog, and tiered pricing, allowing you to select from multiple therapeutic pathways.
Fridays
Fridays operates as a telehealth platform offering weight management alongside programs in longevity, testosterone therapy, and GLP-1 microdosing. Its weight management pathway relies on GLP-1–based formulas, including compounded Semaglutide and Tirzepatide, liposomal liquid formulations, microdosed options, and access to FDA-approved medications such as Zepbound and Ozempic when clinically appropriate. Care is delivered through a bundled program model that combines medication access with dietitian involvement, live workouts, mental health coaching, support groups, meal-prep delivery, and progress tracking through a centralized digital portal. The platform also supports insurance concierge services and FSA/HSA eligibility, with medication costs included within the program rather than listed separately.
Meanwhile, Mochi Health focuses primarily on GLP-1–based weight management care through a membership-driven model. Its structure includes a monthly membership starting at $79, which provides access to physicians and registered dietitians, nutrition coaching, and ongoing customer support. Medications are priced independently, with compounded Semaglutide offered at an additional $99 per month and compounded Tirzepatide at $199 per month. This pricing structure separates clinical access from medication costs, offering clearer visibility into recurring expenses.
Fridays emphasizes an integrated program designed to support multiple fitness goals at the same time. You need to complete an intake assessment, receive a provider-developed plan, and manage procedure, communication, and progress tracking within a single dashboard. Mochi Health follows a more conventional telemedicine workflow, guiding you through eligibility screening, provider matching, pharmacy selection, and continued clinician-led care, with less emphasis on bundled lifestyle services.
Fridays combines weight management into a broader set of metabolic, hormonal, and longevity-focused programs, while Mochi Health maintains a narrower scope centered mainly on weight management.
How Did We Evaluate?
Brand Credibility
We evaluated Mochi Health by reviewing its brand background, service structure, and publicly available third-party feedback to assess how its offerings perform in practice.
The brand operates as a digital-first telehealth platform focused on weight management and a healthy metabolic function, with a primary emphasis on GLP-1–based programs. Its services follow a subscription model that combines virtual provider consultations, ongoing clinical oversight, prescription management, and medication fulfillment.
We placed particular emphasis on the brand’s F rating from the Better Business Bureau. The volume of reported complaints over the past three years points to recurring concerns rather than isolated incidents.
Commonly reported issues include billing disputes, subscription and cancellation confusion, duplicate charges, delayed refunds, appointment scheduling problems, and communication gaps. While many complaints indicate eventual resolution, often through refunds, the repeated need for escalation suggests room for improvement in initial issue handling.
Mochi Health also holds a 4.3 out of 5 rating on Tenereteam, based on a limited sample of 14 reviews. These ratings suggest that some users report satisfactory experiences, particularly when onboarding, consultations, and medication delivery proceed smoothly. However, the smaller review base limits how broadly this feedback can be applied when compared with larger complaint datasets.
Our evaluation reflects a brand operating in a rapidly expanding telehealth segment while continuing to address operational consistency. Mochi Health may meet expectations for some users, but the pattern of reported service and billing issues highlights the importance of carefully reviewing subscription terms, cancellation policies, and support processes before proceeding.
User Experiences
To evaluate Mochi Health, we analyzed a large sample of Trustpilot reviews posted in 2025, where the platform holds a 4.4-star rating based on more than 13,000 reviews. Our assessment focused on recurring themes across customer feedback, including provider interactions, appointment accessibility, communication responsiveness, medication fulfillment, and post-onboarding experience.
Many users highlight smooth intake processes, easy scheduling, and supportive consultations with doctors, nurse practitioners, and nutrition specialists. This consistently emphasizes feeling heard, guided, and reassured during initial appointments.
Several customers report quick responses through the patient portal, same-day or next-day appointments, and efficient medication reordering. Positive mentions of reminders, follow-up communication, and timely shipping suggest that, when processes run as expected, Mochi Health delivers a structured and accessible telehealth experience.
At the same time, a few users highlighted delays in prescription approvals, shipping timelines, or refill processing, particularly after the initial onboarding phase. Other concerns include confusion around dosage decisions, compounded medication descriptions, and instances where provider follow-through did not match earlier assurances.
This evaluation indicates that while the brand performs strongly in facing interactions and initial care delivery, operational reliability varies depending on coordination, communication clarity, and fulfillment timelines.
Frequently Asked Questions
Lab tests are not automatically included with all Mochi Health plans. Standard memberships like (Health + Medication Plan) allow providers to order lab work when medically necessary, but testing costs are typically separate from the monthly fee.
No. The brand does not work with all insurance providers. Coverage depends on your specific plan, carrier, and employer, with in-network access available only through the Wellness Plus plan for select insurers. If you are out of network, Mochi supports self-pay options, potential reimbursement, and prior authorizations for medications, but coverage is not guaranteed.
The platform offers scheduled live video consultations, typically every month, with a licensed provider and a registered dietitian. Initial consultations are often available within about one week of sign-up, with follow-ups self-scheduled through the portal. Access is structured rather than on-demand, with continuity depending on provider availability.
Conclusion
Mochi Health is centered on weight management plans, combining virtual medical care, medication access, and ongoing nutrition support in one system. You move through a structured process that includes eligibility screening, video visits with licensed providers, and home delivery from partner pharmacies.
The platform’s use of compounded GLP-1 medications plays a key role in its pricing and flexibility, but it also introduces factors you need to consider. Compounded options may vary by pharmacy, and results can differ from person to person. Delivery timelines, potential side effects such as nausea or fatigue, and the need for continued use to maintain progress all require long-term commitment and active communication with providers and dietitians.
You may want to consider Mochi Health if you prefer a remote, structured approach to weight management that focuses on convenience and ongoing support. The brand offers a clear and guided experience, while also requiring realistic expectations around consistency, individual response, and sustained participation over time.
- About the Author
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Alisha Matthew has been a practicing nutritionist since 2016. She holds a master’s degree in nutrition from the University of IOWA. She is a staunch believer in improving the human health index by educating people about nutrition and the importance of nutrition in leading a healthy and happy life. Her long-term goal is to keep educating people on general health and keep herself updated with the latest trends in the field of health.